Online Survey / improvement requests

Your feedback on our instruments & service is very important to us. If you haven't already completed our online Survey, please take a moment to answer the few questions below.

Note: Fields with a * must be filled in

*First Name
*Last Name:
*E-Mail Address:

*Bio-Logic division

*Instrument

*Serial number:


Note on Specfit serial number: This information is shown by clicking on the "Help / License Information" menu item.

 

Prior to buy

With the answers to your scientific and technical questions you were

With the answers to your commercial questions you were

Installation

With the delivery delay you were

With our technical support specialist courteousness you were

With our technical support specialist professionalism you were

With the quality of our technical support specialist explanations you were

Products

The content of the user's manual is

According to you, what can be done to improve it ?

What do you think of your Bio-Logic instruments reliability ?

What do you think of the user-friendliness of our instruments and software ?

Service

Have you already contacted us for technical questions ?

Yes No

Have you already contacted us for troubleshooting ?

Yes No

Have you already contacted us for eventual breakdown ?

Yes No

With the delay and the quality of our answers you were

In the future, could you be interested in training sessions ?

Yes No

General

I am satisfied with the service provided by Bio-Logic.

I am dissatisfied and I would like the problem to be solved.

Due to some email problems, if you do not get a reply from us within 24 hours, please feel free to contact us at the following number: +33 476 986 831
 

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