Online Survey / improvement requests

Your feedback on our instruments & service is very important to us. If you haven't already completed our online Survey, please take a moment to answer the few questions below.

Note: Fields with a * must be filled in

*First Name
*Last Name:
*E-Mail Address:
*Bio-Logic division
*Instrument
*Serial number:

Prior to buy	With the answers to your scientific and technical questions you were
Prior to buy	With the answers to your commercial questions you were

Installation	With the delivery delay you were
	With our technical support specialist courteousness you were
	With our technical support specialist professionalism you were
	With the quality of our technical support specialist explanations you were
Products	The content of the user's manual is
	According to you, what can be done to improve it ?
	What do you think of your Bio-Logic instruments reliability ?
	What do you think of the user-friendliness of our instruments and software ?
Service	Have you already contacted us for technical questions ?	Yes No
	Have you already contacted us for troubleshooting ?	Yes No
	Have you already contacted us for eventual breakdown ?	Yes No
	With the delay and the quality of our answers you were
	In the future, could you be interested in training sessions ?	Yes No
General	I am satisfied with the service provided by Bio-Logic. I am dissatisfied and I would like the problem to be solved.

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If you do not get a reply from us within 24 hours, please feel free to contact us at the following numbers: +33 476 986 831 (France), +1 865-769-3800 (USA)

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