Installation
With the delivery delay you were
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Satisfied
Slightly satisfied
Somewhat dissatisfied
Extremely dissatisfied
With our technical support specialist courteousness you
were
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Satisfied
Slightly satisfied
Somewhat dissatisfied
Extremely dissatisfied
With our technical support specialist professionalism
you were
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Satisfied
Slightly satisfied
Somewhat dissatisfied
Extremely dissatisfied
With the quality of our technical support specialist
explanations you were
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Satisfied
Slightly satisfied
Somewhat dissatisfied
Extremely dissatisfied
Products
The content of the user's manual is
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Very useful
Partially useful
Too messy and not clear
Very poor
According to you, what can
be done to improve it ?
What do you think of your Bio-Logic instruments
reliability ?
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Excellent
Good
Below average
Unacceptable
What do you think of the user-friendliness of our
instruments and software ?
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Excellent
Good
Below average
Unacceptable
Service
Have you already contacted us for technical questions ?
Yes
No
Have you already contacted us for troubleshooting ?
Yes
No
Have you already contacted us for eventual breakdown ?
Yes
No
With the delay and the quality of our answers you were
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Satisfied
Slightly satisfied
Somewhat dissatisfied
Extremely dissatisfied
In the future, could you be interested in training
sessions ?
Yes
No
General
I am satisfied with the
service provided by Bio-Logic.
I am dissatisfied and I would like the problem to be solved.